Certify.gov still ineffective: IG

      The Small Business Administration’s limited functions of its Certify.gov system continue to hinder the agency’s ability to measure and track performance in its flagship 8(a) Business Development Program, according to a recent report from SBA Inspector General Hannibal “Mike” Ware.

      Ware has highlighted the shortcomings of Certify.gov in previous years. This year, he notes that the situation has not changed much.

      “Certify fell short of expectations because of serious challenges to needed features, such as searchability, data collection, and reporting. Certify did not include tools to track, measure, and monitor 8(a) participant progress and outcomes,” he wrote.

      However, the “poor and unworkable IT system is only a factor, not the reason the agency has not improved 8(a),” Ware added in the report. “SBA does not have an effective system to measure and monitor 8(a) participants’ progress from year to year.” SBA officials were not immediately available to comment.

More information:
IG Report: https://bit.ly/3jISR6P

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