GSA oversight falls short: IG

      The General Services Administration’s contracting workforce is falling short in monitoring performance-based service contracts, according to a new report by the GSA’s Office of Inspector General.

      The GSA’s personnel are not always creating and enforcing the required Quality Assurance Surveillance Plans (QASPs). Also, they often are not preparing justified or timely past performance reports about contractors, the Feb. 9 report states.

      And while the Federal Acquisition Service (FAS) implemented an internal policy in 2020 to improve contract administration, FAS personnel did not fully comply.

The OIG’s audit

      The OIG reviewed 26 contracts at the FAS, Public Buildings Service and Office of Administrative Services.

      Of those 26 contracts:

• Five had no QASP;
• 21 lacked information in their QASPS:
  • 17 were missing performance standards,
  • 15 had insufficient monitoring and
  • 8 did not adequately include surveillance requirements.

      Furthermore, 23 of the 26 contracts reviewed did not include QASP information in contractor performance reports. There also were 10 performance reports that were possibly untimely and 8 without justifications.

      And FAS did not submit the required quarterly reports for 80% of the contracts reviewed.

      The OIG recommended that GSA “revise or issue policy” to ensure appropriate oversight, including refresher training. GSA agreed with the report and the recommendations.

More information:
OIG report: https://bit.ly/3JsJYeY

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